Frequently asked
The questions we get most often, grouped by where they tend to come up. Can’t find your answer? Drop us a note or hop into the Discord.
Getting started
Do I need to install anything to use Chitmunk?
No. Chitmunk runs entirely in your browser. Open chitmunk.com, sign in, and you are designing in the same tab. No download, no plugins, no Photoshop. Works on Chrome, Firefox, Safari, and Edge.
Do I need design experience?
No. Chitmunk is beginner-first by design. Pick a starter template, swap the words for your words, and you have a card. The serious tools (CMYK, bleed, vector PDF) are in the toolbox when you need them, and out of the way when you don't.
Do I need a Mac, or specific hardware?
Any computer that runs a modern browser. Mac, Windows, Linux, Chromebook: Chitmunk does not care. There is no install, so there are no system requirements beyond a recent browser and a working internet connection. The full editor needs a tablet-sized screen or bigger; on a phone you can browse your cards and edit spreadsheet rows.
What makes Chitmunk different from Figma or nanDECK?
Chitmunk is built for one job: designing tabletop game cards and components. Figma is a general design tool that does not know what a deck is. nanDECK knows decks but has the UX of a 2003 desktop app. Chitmunk does CSV data merge, print-ready CMYK export on every plan, AI card art, virtual playtesting, and Tabletop Simulator export in one tab, and explains the jargon as it appears.
Designing cards
How do I use templates?
Open Starter templates from the game menu (the caret beside your game's name), browse 160+ starter layouts grouped by component type and genre, and click one. The template loads into your project with placeholder text and spreadsheet links already wired up. Swap the words, swap the colors, swap the art, and the structure stays.
Can I import my own images?
Yes. Drag a PNG, JPEG, WebP, SVG, or GIF onto the canvas, or use Import images in the Data stage to match a whole folder of pictures to your rows. Images are stored locally in your browser and can be bound to a CSV column so each card gets its own art automatically.
What fonts are available?
Over 100 Google Fonts ship with Chitmunk, spanning serif, sans, display, hand-lettered, fantasy, sci-fi, and pixel. You can also upload your own .ttf, .otf, .woff, or .woff2 files. Custom fonts are stored in your browser and embed cleanly into PDF exports.
What shapes and effects can I use?
22 shape types (rectangle, ellipse, polygon, hexagon, shield, banner, ribbon, scroll, gear, and more), stackable text effects (outline, shadow, glow, gradient fill, letterpress, and others), gradients, patterns, blend modes, and clipping masks. Plus 39 generators for hex grids, race tracks, tech trees, dice faces, and other functional components.
Can I save my work and come back later?
Yes. Chitmunk autosaves in your browser while you work. Press Save to keep a game in Chitmunk Cloud (open it from any device you sign in on) or in this browser only, and download the full project as a file any time.
Data merge
What is CSV merge?
CSV merge turns a spreadsheet into a deck. Type {{Column Name}} inside any text element, drop your CSV or Excel file onto the spreadsheet in the Data stage, and Chitmunk generates one card per row. The same template handles 5 cards or 500. Change one cell and every card with that template updates.
Can I use Google Sheets instead of a CSV file?
Yes. Open the Data stage, press Data source, choose Google Sheets, and paste its link. Chitmunk imports the rows, and you choose Refresh in the Data source menu to pull the latest changes after you edit the sheet. Excel files on OneDrive work the same way.
What is conditional visibility?
A rule that shows or hides an element per card based on a column value. "Hide this gold icon when Cost is 0." "Show this faction banner only when Faction equals Walnut." Operators include equals, not-equals, greater-than, less-than, contains, and not-contains. No code, no scripting.
Can I bind images to CSV columns?
Yes. Press Import images in the Data stage and Chitmunk matches a folder of pictures to your rows by filename. Or bind an image element to a column that contains filenames or URLs. Every card gets its own image with one binding.
Printing
What file formats can I export?
Card images (PNG, JPEG, WebP), a Print-shop PDF with print-shop colors, Print at home PDFs, image sheets for Tabletop Simulator, files for Screentop.gg and Tabletopia, an Editable PDF (Beta), SVG, sell sheets, and cutting guides for your manufacturer. Every export includes all of your decks.
What is CMYK and do I need it?
CMYK is the color format professional print shops use (cyan, magenta, yellow, black ink instead of red, green, blue light). You need it when you send files to a real print run. Chitmunk's CMYK PDF export converts your colors using ICC profiles so what you see on screen matches what comes off the press.
What DPI does Chitmunk export at?
300 DPI on every plan, the print-shop standard. DPI is dots per inch; higher means sharper print at the same physical size.
Can I print at home?
Yes. Print at home asks one question: how will you print? Fronts only, Both sides, Fold and cut, or Sleeve inserts. It fits as many cards on a page as your paper allows, with cut lines and a little space between cards, and the preview shows your real cards. Print at Actual size (100%), cut, sleeve the result, playtest tonight.
How do I print both sides of my cards?
In Print at home, choose Both sides. Chitmunk puts fronts and backs on matching pages in the order a two-sided printer expects, and tells you how many pages will print empty if your back is blank. Print at Actual size (100%) and flip on the long edge. If backs land slightly off, print the alignment test page and enter the shift as the Back offset.
Which paper sizes can I print on?
Print at home and the PDF exports offer Letter, A4, Legal, Tabloid, and A3, plus a custom width and height for anything else. Open Adjust, then Paper, to pick one. Chitmunk starts with Letter or A4 to suit where you are.
What does the Copies column do?
Add a spreadsheet column named Copies, Qty, Quantity, or Count and each card is made that many times in every export, in the TheGameCrafter upload, and on the playtest table. A 0 skips the card and a blank cell means 1.
How do I upload to TheGameCrafter?
Two ways. Use Chitmunk's direct upload (included in every plan; it needs a free TheGameCrafter developer key) to push your project straight to a TheGameCrafter game, or download TheGameCrafter-ready images and upload them by hand. All 200+ TGC component sizes are pre-configured, so the dimensions, bleed, and safe zones are already right.
AI art
How does Acorn Cauldron (AI art) work?
Acorn Cauldron is Chitmunk's AI card art studio. Write a prompt recipe with spreadsheet bindings (for example "a fearsome {{Type}} called {{Name}}"), pick one of 10 art styles, and Chitmunk illustrates every card in your deck. Prototype with real visuals, then commission an artist when your game is ready for print.
Do AI credits roll over month to month?
No. Credits do not roll over. Each billing cycle starts fresh: 100 credits on Rare, 500 on Epic. Generate freely; next month resets the meter. Common does not include monthly credits. The free trial is the way to try the Cauldron.
Can I commission an artist after using AI art?
Yes, and we encourage it. AI art is for prototyping: testing your game with real visuals before you commit money to a print run. When your game is ready for production, replace the AI images with commissioned art using the same image bindings. No re-layout, no re-design.
Pricing & account
Can I cancel anytime?
Yes. Cancel from your account page and your plan stays active until the end of the billing period. No phone calls, no "are you sure" loops, no clawing back your projects.
Can I downgrade mid-cycle?
Yes. Downgrades take effect at your next billing date. You keep every feature of your current plan until the period ends, then the new plan kicks in. Nothing disappears overnight.
Do you offer refunds?
Monthly plans: cancel anytime. You keep everything you paid for until the end of the month, so there's nothing to refund. Annual plans: full refund, no questions asked, within 30 days of any annual charge (including renewals); after that, your plan runs to the end of the year you paid for. And if we ever charge you by mistake, we'll refund it, full stop. EU/EEA residents also have a 14-day right of withdrawal on any new paid subscription. See our terms for details.
What happens after the 7-day free trial?
Pick a plan to keep designing. If you added a card, Common continues at $2.99 a month or $24.99 a year, with every print-ready export still included. If you didn't, nothing is charged; your projects stay safe and your account is view-only until you choose a plan. Pick Rare when you want AI card art and online playtests with a friend.
Cloud & collaboration
Where are my projects stored?
Two options. Chitmunk Cloud (recommended) keeps them online, so you can open them from any browser you sign in on. This browser keeps them on this device only, and you can download the project as a file any time. The Where it's saved line in the game menu tells you which one a game uses.
Can I share my project with collaborators?
Yes, on the Epic plan. Invite anyone by email; they sign in with that address to claim access, as someone who can view or can edit. You can also create view or edit links with an optional expiry and use limit.
Can two people edit the same project at the same time?
Yes, on the Epic plan. Real-time co-editing with cursor presence, remote selection overlay, and live ops broadcast. Solo projects never open a collaboration socket, so there's no overhead when you're working alone.