Frequently asked
The questions we get most often, grouped by where they tend to come up. Can’t find your answer? Drop us a note or hop into the Discord.
Getting started
Do I need to install anything to use Chitmunk?
No. Chitmunk runs entirely in your browser. Open chitmunk.com, sign in, and you are designing in the same tab. No download, no plugins, no Photoshop. Works on Chrome, Firefox, Safari, and Edge.
Do I need design experience?
No. Chitmunk is beginner-first by design. Pick a starter template, swap the words for your words, and you have a card. The serious tools (CMYK, bleed, vector PDF) are in the toolbox when you need them, and out of the way when you don't.
Do I need a Mac, or specific hardware?
Any computer that runs a modern browser. Mac, Windows, Linux, Chromebook — Chitmunk does not care. There is no install, so there are no system requirements beyond a recent browser and a working internet connection.
What makes Chitmunk different from Figma or nanDECK?
Chitmunk is built for one job: designing tabletop game cards and components. Figma is a general design tool that does not know what a deck is. nanDECK knows decks but has the UX of a 2003 desktop app. Chitmunk does CSV data merge, print-ready CMYK export, AI card art, virtual playtesting, and Tabletop Simulator export in one tab — and explains the jargon as it appears.
Designing cards
How do I use templates?
Open the Templates panel, browse 170+ starter layouts grouped by component type and genre, and click one. The template loads into your project with placeholder text and CSV bindings already wired up. Swap the words, swap the colors, swap the art — the structure stays.
Can I import my own images?
Yes. Drag a PNG, JPEG, WebP, SVG, or GIF onto the canvas, or use the Assets panel for batch import. Images are stored locally in your browser and can be bound to a CSV column so each card gets its own art automatically.
What fonts are available?
Over 1,000 fonts ship with Chitmunk, spanning serif, sans, display, hand-lettered, fantasy, sci-fi, and pixel. You can also upload your own .ttf or .otf files. Custom fonts are stored in your browser and embed cleanly into PDF exports.
What shapes and effects can I use?
22 shape types (rectangle, ellipse, polygon, hexagon, shield, banner, ribbon, scroll, gear, and more), 12 text effects (outline, glow, emboss, shadow, and others), gradients, patterns, blend modes, and clipping masks. Plus 39 parametric generators for hex grids, race tracks, tech trees, dice faces, and other functional components.
Can I save my work and come back later?
Yes. Chitmunk autosaves to your browser, and you can also save to Chitmunk Cloud, Google Drive, or OneDrive, or download a ZIP of the full project. Cloud projects open from any browser you sign in on.
Data merge
What is CSV merge?
CSV merge turns a spreadsheet into a deck. Type {{Column Name}} inside any text element, drag your CSV onto the canvas, and Chitmunk generates one card per row. The same template handles 5 cards or 500. Change one cell and every card with that template updates.
Can I use Google Sheets instead of a CSV file?
Yes. Connect a Google Sheet via the Data panel and pick Import (one-time fetch) or Sync (live updates). Sync polls every 30 seconds while you are working, so editing a stat in the sheet updates every card a few seconds later. Excel files on OneDrive work the same way.
What is conditional visibility?
A rule that shows or hides an element per card based on a column value. "Hide this gold icon when Cost is 0." "Show this faction banner only when Faction equals Walnut." Operators include equals, not-equals, greater-than, less-than, contains, and not-contains. No code, no scripting.
Can I bind images to CSV columns?
Yes. Drop image files onto the data panel and Chitmunk fuzzy-matches them to your rows by filename. Or bind an image element to a column that contains filenames or URLs. Every card gets its own image with one binding.
Printing
What file formats can I export?
PNG, JPEG, WebP, PDF (with crop marks), CMYK PDF (with ICC profiles for offset presses), Vector PDF (Beta), Tabletop Simulator spritesheets, print-at-home 9-up PDFs, sell sheets, and dieline templates. Batch ZIP downloads bundle every card type in one file.
What is CMYK and do I need it?
CMYK is the color format professional print shops use (cyan, magenta, yellow, black ink instead of red, green, blue light). You need it when you send files to a real print run. Chitmunk's CMYK PDF export converts your colors using ICC profiles so what you see on screen matches what comes off the press.
What DPI does Chitmunk export at?
150 DPI on the Common (free) tier — fine for home prototyping. 300 DPI on Rare and Epic — the print-shop standard. DPI is dots per inch; higher means sharper print at the same physical size.
Can I print at home?
Yes. The Print & Play export lays out 9 cards per page (or whatever density fits your component size) with crop marks, cut lines, and optional fold-and-cut duplex mode. Hit print, grab scissors or a paper cutter, sleeve the result, playtest tonight.
How do I upload to TheGameCrafter?
Two ways. Export a TGC-formatted ZIP and upload it manually, or use Chitmunk's direct upload (Epic plan) to push your project straight to a TheGameCrafter game from inside the editor. All 200+ TGC component sizes are pre-configured, so the dimensions, bleed, and safe zones are already right.
AI art
How does Acorn Cauldron (AI art) work?
Acorn Cauldron is Chitmunk's AI card art studio. Write a prompt recipe with CSV bindings — "a fearsome {{Type}} called {{Name}}" — pick one of 16 art styles, and Chitmunk illustrates every card in your deck. Prototype with real visuals, then commission an artist when your game is ready for print.
Do AI credits roll over month to month?
No. Credits do not roll over. Each billing cycle starts fresh: 10 credits on Common, 100 on Rare, 500 on Epic. Generate freely; next month resets the meter.
Can I commission an artist after using AI art?
Yes, and we encourage it. AI art is for prototyping — testing your game with real visuals before you commit money to a print run. When your game is ready for production, replace the AI images with commissioned art using the same image bindings. No re-layout, no re-design.
Pricing & account
Can I cancel anytime?
Yes. Cancel from your account page and your plan stays active until the end of the billing period. No phone calls, no "are you sure" loops, no clawing back your projects.
Can I downgrade mid-cycle?
Yes. Downgrades take effect at your next billing date. You keep every feature of your current plan until the period ends, then the new plan kicks in. Nothing disappears overnight.
Do you offer refunds?
Monthly subscriptions: cancel anytime, no refund needed — you keep the rest of the month you already paid for. Annual subscriptions: pro-rated refund if you cancel within the first 30 days. After that, the annual plan runs to the end of the term.
What happens after the 7-day Rare trial?
Your trial drops you back to Common — every design tool still works, your projects stay, and exports go to 150 DPI for home prototyping. Upgrade when your game is ready to print.
Cloud & collaboration
Where are my projects stored?
Three options. Chitmunk Cloud (recommended) stores them on Cloudflare R2, content-addressed and accessible from any browser you sign in on. Google Drive and OneDrive store them in your own cloud account. Local saves a ZIP to your disk. Pick whatever fits how you work.
Can I share my project with collaborators?
Yes. Invite anyone by email — if they have a Chitmunk account, they get access immediately; if not, they get an invite link that converts to access the moment they sign up. You can also generate view, edit, or collab short links with optional expiry and use-count limits.
Can two people edit the same project at the same time?
Yes, on the Epic plan. Real-time co-editing with cursor presence, remote selection overlay, and live ops broadcast. Solo projects never open a collaboration socket, so there's no overhead when you're working alone.